South Africa's BPM Specialists · 15 years

Therefore builds
one product for every
business process.

Therefore Strategic Technology Services has developed four purpose-built, trademarked products — each solving a distinct business process challenge. Internet-based, rental-billed, rapidly deployed, with a fully outsourced option.

15+ years BPM expertise 40+ enterprise clients 14+ industry sectors No upfront technology investment Fully outsourced option
Our product suite

Four products. Every business process covered.

Each Therefore product is internet-based, rapidly configured to your needs, and accessible from anywhere. Available on a rental basis — no upfront investment in technology required.

Therefore Quantum™
Call Centre Management

The definitive internet-based call centre task and query management tool. Rapidly configured to your needs, accessible from anywhere, adding value from day one.

Dashboard & real-time reporting
SLA management & auto escalation
Cross-functional team coordination
Progress status early warning
Email & SMS communication cycle
White labelled to your brand
Explore Quantum™
Therefore StratIQ™
Strategy Execution Management

The definitive internet-based strategy execution tool. Convert strategic plans into accountable, measurable delivery — from executive objectives down to individual tasks.

Strategic objectives to task mapping
Live execution dashboards
Individual accountability tracking
Cross-functional delivery coordination
KPI alignment tools
Deadline management & flagging
Explore StratIQ™
Therefore HelpDesk™
Help Desk Management

The definitive internet-based help desk management tool. Structure, track and resolve every support request with speed, accountability and a full audit trail.

Ticket logging & smart routing
SLA tracking & escalation alerts
Full compliance audit trail
Dashboard & performance reporting
Cross-functional ticket coordination
Service failure statistics
Explore HelpDesk™
Therefore FieldTask™
Field Task Management

The definitive internet-based field task management tool. Bridge the gap between your back-office and field teams — coordinate, track, and manage from anywhere.

Field task dispatch & coordination
Progress status & early warning
Cross-functional area bridging
Management dashboard & reporting
Email & SMS communication cycle
Performance-based management data
Explore FieldTask™
All products include: ThreadBuilder™ workflow engine  ·  Dashboard  ·  Real-time reporting  ·  SLA management  ·  Email & SMS communication  ·  White labelling  ·  System integration
Introducing Therefore

Therefore
South Africa's BPM specialists.

Therefore specialises in developing and implementing Business Process Management (BPM) solutions. We have, over a period of some 15 years, developed our own BPM technology, which we use to assist our clients to optimally manage their business processes.

We are in a unique position to be able to help our clients to implement BPM solutions without having to make an extensive upfront investment in technology, given that we bill on a rental basis. Further, we are in a position to offer our clients a fully outsourced solution, allowing them to retain their focus on what they do best.

Our technology has been developed to allow for rapid deployment, which allows us to add value earlier in the project life cycle.

Consulting services

Therefore typically consults in areas that relate to the implementation of its BPM technology. We are, however, in a position to offer clients consulting services of a more general nature, most commonly in the Information Technology, Supply Chain and Project Management space.

We would appreciate the opportunity to schedule some time to walk you and your team through our product and service offering and to explore how we can unlock value for your organisation.

Schedule a walkthrough About Therefore Consulting services
15+
Years proprietary BPM technology
40+
Enterprise client organisations
14+
Industry sectors served
R0
Upfront technology licence fee

We own our technology

Built in-house over 15 years — no third-party licensing, no black boxes, no vendor lock-in. We configure rapidly and adapt to each client's unique context.

Rental model

We bill on a rental basis — our clients implement BPM solutions without having to make an extensive upfront investment in technology.

Fully outsourced option

We can operate the solution on your behalf, allowing you to retain focus on what you do best — or hand it to your team when ready.

Industries we serve

14+ sectors.
Deep knowledge in every one.

Therefore brings sector-specific knowledge to every engagement — we understand your industry's process challenges, not just BPM in the abstract.

13+
Pharmaceuticals
Bayer, Novartis, Merck, Sandoz, Takeda, Bausch + Lomb, Elanco and more
6+
Consulting Services
PwC, Guidehouse International, FeverTree Consulting and more
6+
Logistics & Distribution
RTT, Fast + Furious, Imperial Health Sciences, UPD
4+
FMCG & Cosmetics
SAB / ABInBev, L'Oréal, Estée Lauder, Beetroot Inc
3+
Information Technology
Imperial IT, PCS, Tarsus SecureData
4+
Other Sectors
Mining, Regulatory, Renewable Energy, Travel & more
Explore all industries

Ready to stop losing value
to broken processes?

Book a 30-minute discovery call. We'll show you exactly how Therefore can help — no obligation, no jargon.