THE field task management tool. Internet-based, rapidly configured to your needs, accessible from anywhere — adding value from day one.
Managing a field-based team is not for the faint-hearted. The complexities associated with field task communication, coordination and management often result in field operations that underperform relative to management expectations. The most successful field teams tend to be those with the most comprehensive support structures — including an office-based customer services desk, technology to bridge the office/field communication gap, and management with access to meaningful data.
Therefore has carefully researched the burn points associated with field task execution and developed the ultimate field task management tool — Therefore FieldTask™. It is internet-based, can be rapidly configured, accessed from anywhere, adds value from day one and improves the ease of field task management.
This product is ideally suited for organisations that:
Internet-based, rapidly configured to your needs, always accessible, highly cost effective — adding value from day one.
No two organisations are alike. Therefore FieldTask™ can be rapidly configured to meet your specific field operation needs. Once configured, logging field tasks and receiving field feedback is quick and intuitive.
Therefore FieldTask™ is an internet-based tool — accessible from any connected location, opening a whole new world for your field-based staff who no longer need to phone in constantly.
FieldTask™ optimises your ability to manage field task execution by providing a dashboard, real-time reporting, deadline management, progress status tracking and automated poor performance flagging.
Whether your call centre hands tasks to the workshop, who hand them to field staff, with finance processing the invoice at the end — FieldTask™ coordinates execution across any number of functional areas, keeping all players in the loop for a seamless, customer-centric solution.
FieldTask™ ensures all tasks are allocated to the party accountable for their execution. Each task has a targeted close-out date and the 'Progress Status Early Warning' feature flags tasks falling behind the curve early enough for remedial action to be taken.
FieldTask™'s configurable communication cycle keeps users informed of task status changes by means of email and SMS.
No two clients have the same needs. Therefore FieldTask™'s "Functionality on Demand" capability allows user utilities and system features to be turned on or off and configured in accordance with your requirements.
Examples of utilities that can be made available to users:
Fully integrated workflow engine — field tasks rapidly mapped to your processes without writing code.
Multiple options for fine-tuning the user interface to your field team's requirements.
Configurable communication cycle keeps all users informed of task status changes.
Rapidly branded to carry your corporate identity.
Best-practice security principles, configurable password complexity, digital encryption, and Security Group functionality.
Integration points enabling seamless connection with external systems — periodic or real-time.
Accessible via any W3C standards-compliant web browser.
We bill on a rental basis — no extensive upfront investment in technology. No capital expenditure, no procurement battles, no sunk cost risk.
Rapidly configured to your specific needs and accessible from anywhere with internet connectivity — adding value from day one.
We can operate the solution on your behalf — or hand it to your team when you're ready. Your choice, your pace.
Book a 30-minute demo tailored to your environment. We'll walk you through Therefore FieldTask™ and explore exactly how it can unlock value for your organisation.